Privacy Policy
Your privacy is important to Dr. Nova Day. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and counseling services. Please read this policy carefully to understand our practices.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
- Personal Information: This includes your name, contact information (email address, phone number), date of birth, and any other information you provide during registration or consultation.
- Therapeutic Information: Information shared during counseling sessions, including personal history, emotional state, and therapeutic goals.
- Payment Information: Details necessary for processing payments, such as credit card information or other payment method details.
- Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and other usage statistics.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Counseling Services: To deliver personalized counseling services tailored to your needs.
- Communication: To communicate with you regarding appointments, updates, and other relevant information.
- Payment Processing: To process payments for our services.
- Improving Our Services: To analyze website usage and feedback to improve our services and user experience.
- Legal Compliance: To comply with legal obligations and respond to legal requests.
3. Data Security
We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Using encryption technology to protect sensitive data during transmission and storage.
- Secure Storage: Storing personal information on secure servers with limited access.
- Access Controls: Implementing strict access controls to ensure only authorized personnel can access your information.
- Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Sharing information with trusted service providers who assist us in providing our services (e.g., payment processors, IT support). These providers are contractually obligated to protect your information.
- Legal Requirements: Disclosing information when required by law, such as in response to a subpoena or court order.
- Protection of Rights: Sharing information when we believe it is necessary to protect our rights, privacy, safety, or property, or that of others.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Therapeutic information is retained in accordance with professional standards and legal requirements.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our services after any changes constitutes your acceptance of the new policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Dr. Nova Day
[Your Contact Information]
Effective Date: [Date]